Locksmith Code of Conduct: What are the Laws and Best Practice?

Beyond installation of locks, locksmithing is also about breaking locks. Now, that’s a profession and it’s a huge irony! Does this mean that these fellows can get set on a lock rampage or charge whatever, whenever they wish? What is the ethics? Is there a professional code of conduct? Come, let’s talk about it.


Locksmithing, dear all, covers a few basic services which should be downright fair and meet customer requirements. However, there are exceptions which all customers need to understand. There are certain locks-n-key systems which receive the protection of the law. Further, certain re-keying businesses cannot be carried out without proper authorisation. What are these?

Let’s start with installations

Do you know, Locksmithing firms undergo periodic sampling inspections, especially regarding recent installations? This is to ensure that skilled and honest workmanship has been employed to cater to customer needs. By these standards, security installations need to be supported by workmanship and material guarantees.

Insurance is something which is beyond question. Companies need to be insured to carry out the installation of locks, especially, security systems. Exceptions to this rule are when any work of alteration, reinstallation, or removal crops up is done by a person who is not from the installation company.

In the case of a faulty product, the locksmithing company has full rights to determine the cause after proper and thorough rectification. This company will also be liable to charge the service seeker wherever and whenever applicable. However, a company cannot charge if the product is under the guarantee period. Also, the chargeable amount is limited to the replacement value.

Key duplication should be a plain-speaking.

If we go by the Locksmithing code of conduct, any work of key duplication needs to be backed by a money-back guarantee. Sometimes, even a replacement is the liability. The charges, however, need to be limited to the cost of the key, precisely, its retail value.

Exceptions to this practice arise when keys requiring duplication are in extremely bad shape and cannot be used to produce a copy. The Locksmithing firm, then, has all the rights to notify the customer and carry out the task at the latter’s risk. All guarantees associated are automatically rendered null and void.

This exception also covered requests of key duplication for bent and broken keys. The company can mark such keys as ‘supplied after advice.’ Customers, needless to say, have to pay for the advice sought.

A company policy says that keys which are supplied against code numbers cannot be refunded or replaced. The only exception to this rule is when the company itself commits a cutting error. There are certain locks which need authorisation before duplication. All companies should oblige to this law for the sake of public interests.

About a locksmith breaking locks:

Say, you have locked yourself out of your residence and called up Locksmiths in Sevenoaks to save you from the distress. Interestingly, these professionals in Sevenoaks can refuse to let you gain entry to the property if you cannot produce a proof of ownership.

This is to ensure that they are not assisting you in some sort of crime. No, it is not your fault; it is part of their duty. Without a proof of residency, you don’t own the property; not at least in their eyes.

This code of conduct arises from the unethical action of squatters all around. According to the law, they must enter an abandoned property of interest without breaking in; this could lead to a criminal offence. However, practically it never happens. In fact, it is not possible at most times.

A squatter would just enter the property just like that and break open the lock on his own. Later, he would try to cover the damage by calling in a locksmith who can replace the locks. This is a real challenge because the person is already inside the property by unethical means and sadly, this cannot be proved.

Replacement guarantee on products is essential.

Security devices need to have the support of a replacement guarantee at least for a year. In the case of a faulty lock, the firm is liable to replace the product. The liability, however, is limited to the original price of the product of which a valid receipt must be produced.
Refund and exchange could be subject to handling charges. Products, if without proper packaging, are not refundable or exchangeable. Lock-outs during the guarantee tenure need explanations to the Locksmithing firm.

Why do locksmiths matter?
Of course, yes. What would we do without them when we are locked out of our residence? Who would install locks and security devices to perfection? Who would replace or rekey them when needed? We know not of any other profession that caters to these needs, do we?

Take a look at the picture below. It speaks of the crime statistics in Bexleyheath. The burglary incidents only seem to be increasing. At this hour of crisis, wouldn’t depending on good locksmiths in Bexleyheath be a wiser thing to do? It’s a red alert; think about it. And why only this area, these professionals are important all across the UK and even beyond.
crime rate in bexleyheath.png
Back to the topic, always choose a locksmith who follows the proper professional code of conduct. This guy needs to be trustful and law-abiding. He should be an honourable man who does justice to his profession.

Congratulations, if you have found one!


In Heart-To-Heart Conversation with a Locksmith I Know

There was once an old, jolly locksmith in my neighbourhood who used to call himself a tinker. Indeed, there wasn’t much difference in the work of the two; the man would spend hours tinkering on metal and stuff to create and mend things.


He would often reminisce about his early years when locksmiths used to repair everything from locks to motorbikes to lawn mowers. ‘Our work would mostly be manual because there weren’t much of technologically advanced tools available then’ he says.

He once told me how a cop had called him up to assist a man who has accidentally locked himself out of this house. Only when he visited the scene did he come to know that it was actually his wife who had kicked him out. Ah, what humour!

He says present-day locksmithing has come of age. ‘It is way different from what it used to be. The locks have changed, turned more complicated. Their installation, replacement, and repair demand expertise.’

Today, he would get a call only if any of the following situations arises:


  • When people lock themselves out of their house or car

This is the most common and obvious situation when a person needs locksmiths in Orpington, according to my old mate. ‘During the daytime, this might not look like much of an emergency. You could go about asking help from your friends, neighbours, or anyone who’s willing to help. However, if you’re in hot waters during odd hours, hiring the experts is the only option you have’ he quips.


  • When someone has lost his keys.

‘Keyless locks are dangerous,’ says he. ‘The keys could land in the wrong hands and cause troubles like burglary or other perilous situations. It’s frustrating to get your lock rekeyed. Of course, changing the lock is another option as well. But, whatever be the circumstances, you’ll have to call in the professionals.’


  • When a lock has malfunctioned.

‘Defunct locks are much like keyless locks,’ he adds. ‘They can no longer protect your real property, be it your residence, office, or car. To top that, operating them is extremely annoying. The sooner you get them repaired or replaced, the better. However, this is not a DIY thing. You’ll have to rely on experts anyway.’

  • When a person would be out of town for some time.

My old friend says he often gets calls from people who want him to ‘check’ the locks of their homes and offices. ‘If you are planning to go on a vacation or be out of town for business needs, you must get your locks examined by locksmiths in Bexleyheath.

If there’s a need to change the locks, you can ask the professional to do it so that you can go on your trip without worries. You don’t want to come home and find thing stolen, do you?’ he says and laughs.

  • When an emergency is witnessed.


‘It could be anything — a fire outbreak inside a confined space, a vehicular accident, and the like. If someone is trapped inside the building or car, people call up professionals like me, because they believe we can break open jammed doors and save lives,’ says the old fellow.

He has served for over four decades now, and he isn’t tired yet. He says the profession is never going to die as long as people manage to lock themselves out of their homes. What spirit!

The Services That You Must Find In A Locksmith Company

Have you ever faced such a situation where you are locked down in your own house? Either you misplace the keys or you locked yourself by some mistake or something. What would you do then?

door locks

You might give a call to your neighbors or closest of relatives to get a spare key, but will that always help? Instead it is preferred you give a call to a renowned locksmith who got services like emergency service and lock repair and replacement. Locksmiths in Bexleyheath are renowned for their services in such area.

However, you must consider that before sealing the deal with any locksmith company, the reliability and the honesty must be checked. So which are the credentials that you must check on?

  • You should verify the educational degree of the workers that you are choosing on.
  • You must consider the local review of the particular company you are levying your trust upon.
  • You must check the certificate of training with them.
  • They must not just communicate with you over phone, but also they must visit your place to check the necessities that needs to be done.
  • They must not give their quote without even checking your needs.

Likewise there are multiple such checkpoints which you should have a check on before giving a confirmation to a particular company.

Locksmiths are not only there to break locks. This particular phrase explains it all in one go. A locksmith going by its name, does not only break locks and helps you out of a locked up but also gives many services which assures your security and their usability.

The services that one of the renowned Locksmiths companies in Bexleyheath gives are:

  1. Combination locks: the locksmiths help in providing locks that are combined with the main locks of an office chamber or a house’s main doors.
  2. Garage locks: you do not need to worry if you are possessive about your car and want an extra assurance of its security. In that case they also provide locks for garages.
  3. Door locks: this is a very common factor that any locksmith will provide and hence it affirms their work ability.
  4. Window locks: if you are thinking about issuing an extra security for your kids and want your windows to be locked then these companies does the same.
  5. Replacement locks: if you have broken up locks and then thinking how will you keep yourself secured then these companies gives the replacement service even.
  6. On-site services.
  7. Cylinder locks: have small kids at your place? Want them to be completely secured? Then put a lock in the cylinders which are quite easily reachable to them.
  8. Emergency entry: if you are on a house arrest or something similar to that sort, then emergency service of such companies would help you through.
  9. Lock repair: after breaking apart the locks the companies also provide for lock repair system.

Hence, quite a lot of effort goes into the designation of a locksmith. So it is to be remembered, that a locksmith is not there to just break the locks!

To know more about various locksmith services near Bexleyheath, you can visit: http://thegenuinelockcompany.co.uk/locksmiths-bexleyheath/